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Privacy Policy

This policy is based on our fundamental objective of providing our visitors with quality information and resources while maintaining individual anonymity and personal privacy. The following statement describes the privacy policy of Promoción y Distribución Cinco SA de CV (Prodisa5). It is valid for all "Prodisa 5 brand websites".


Collection of visitor data

When you access our web pages, information about the user and essential and accidental technical information is collected automatically, we refer to those categories collected collectively as "access" information. No other information is collected through the site, except when you deliberately choose to disclose it (for example, by pressing a key to send us an email message). The information that you may decide to send us is listed below as "optional information."

Information collected automatically
• Visitor information: the Internet domain and Internet address of the computer you are using.

• Essential technical information: identification of the page or service that you are requesting, type of browser and operating system that you use; and the date and time of access.

• Non-essential technical information: the Internet address of the website that sent you to us, and the "cookie information" described below.

Optional information
• When you send us an email: your name, email address and the content of the message, among others.

• When you make a purchase: your delivery address, your personal data, your payment method and its details, among others.

• When you fill out electronic forms: all the data that you choose to give or confirm.

Offering information is your choice
There is no legal obligation for you to provide information to our website. However, our website will not function without routing information and essential technical information. If your browser does not send us non-essential technical information, this will not prevent you from using our website, but it may prevent the operation of some options. With regard to any additional information that is requested from the website, if your search does not return results it means that that particular function or service associated with that part of the website may not be available to you.

Use of cookies
The website uses “cookies”, a small data file transferred from a website to your computer's hard drive, to anonymously collect information about data traffic. We send cookies when you browse, respond to online surveys or questionnaires, or request information. Accepting cookies used by our site does not allow us to access your Personally Identifiable Information, but we may use cookies to identify your computer. The collective information collected allows us to analyze traffic patterns on our site. This helps us serve you better by improving the content and making our site easier to use.


How We Use Information

Visitor information is used to send the web page to your computer for viewing. In theory the requested web page and the routing information could be decrypted by other entities involved in the transmission of the page. We do not control the privacy practices of those entities. Essential and non-essential technical information helps us respond to your request in an appropriate format (or in a personalized way) and helps us plan improvements to our website. The additional information allows us to offer services or information more tailored to your needs or to respond to your message or consult another more competent organization, and also to plan improvements to our website.

We may retain login information in our systems indefinitely after the page is transmitted, but we will not attempt to obtain any information to link to people who browse our site. However, on the rare occasions that a hacker attempts to breach security, access information records are kept to allow a security investigation, and in these cases it may be sent along with any other relevant information in our possession to judicial authorities.

We use the information you provide only to fulfill your specific request. We do not share this information with third parties, except to the extent necessary to complete such a request. Similarly, we use the information you provide about another person when making a request only to complete that request. Again, we do not share this information with third parties except to the extent necessary to complete such a request.

We generally use email addresses only to respond to messages we receive or to provide benefits, information, and advertising support. These addresses are generally not used for any other purpose.

In short, we never use or share personally identifiable information that is provided to us online in ways other than those described above without clear notification about the particular site and without offering you the opportunity to exclude or prohibit this type of use.



If you have other questions or concerns about our privacy policies and practices, please send an email through our website



Prodisa 5 Mexico

Blvd. Adolfo López Mateos 197 Col. Nonoalco Del. Benito Juárez CP 03700, Mexico City, Mexico.
Tels: +52 (55) 5425.2384 / +52 (55) 15203852
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